Hotel Solution Partners
Enhancing guest experiences, streamlining communication, and increasing revenue are essential for any hotel. Deltapath’s hotel communication app integrated with a Hotel PMS can improve staff communication, reduce operational costs, and elevate the guest experience. By integrating seamlessly with a hotel’s Property Management System (PMS), this app ensures that service requests, promotions, and updates are efficiently communicated to guests and staff alike.
Deltapath’s hospitality solution, developed in collaboration with FCS, Juru Data Services (JDS), and AMS International, allows hotels to offer a customized mobile app for guests. Upon check-in, guests receive a QR code that gives them instant access to hotel services through the app. This eliminates the need for in-room telephones and provides a modern, digital experience that includes instant messaging.
Integrating a mobile app with a Hotel PMS significantly improves operational efficiency and any hotel phone system. Traditional telephone systems for hotels can be replaced with a cloud-based hotel phone system, reducing costs and enhancing functionality. Instead of relying on fixed-line telephones, guests receive calls from the front desk or external callers directly on their smartphones, ensuring they never miss critical communications outside their rooms.
Beyond voice communication, the app includes a text messaging feature that allows guests to request services like housekeeping, restaurant reservations, or spa appointments without calling. Instant messaging enhances guest convenience while improving workflow efficiency for hotel staff by allowing them to track and manage requests digitally.
Hotels can also send push notifications to inform guests about special promotions, upcoming events, or essential hotel updates. This digital approach helps hotels increase revenue through upselling and cross-selling opportunities while improving guest engagement.
Hotels that integrate a mobile app with their PMS experience significant cost reductions. Eliminating in-room telephones saves on maintenance and hardware expenses. Features like scheduled reminders like wake-up calls reduce front desk congestion while improving guest convenience.
Effective hospitality communication is essential for delivering outstanding service. Deltapath’s solution includes push-to-talk functionality, allowing hotel staff to communicate in real-time. Whether a front desk agent needs to inform housekeeping about a room request or security needs to respond to an incident, instant communication leads to faster issue resolution and improved guest satisfaction.
Integrating a cloud-based hotel phone system with a Hotel PMS transforms hotel operations, enhances the guest experience, and increases revenue. With features like text and voice, hotels can provide a seamless and modern experience that today’s travelers expect.
Upgrade your hospitality telephone systems today. Contact Deltapath to learn how our innovative solution can help your hotel stay ahead in the hospitality industry. Learn more about our other UC solutions that are helping businesses grow and stay competitive.
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